How can we help?
Check the answers below, or email us — a human reads every message.
Frequently asked
The AI misread my whiteboard. What now?
Every import ends in a review screen — fix any movement, rep or load before saving. Chalk dust and glare are the usual suspects; a straight-on, well-lit photo parses best.
Why can't I add a fourth workout?
The free tier holds 3 workouts at a time. Delete one to free a slot, or go Premium for an unlimited library plus AI photo import.
How do I cancel Premium?
Subscriptions are managed by Apple: Settings → your name → Subscriptions → WodShot. Cancelling keeps Premium until the end of the paid period.
Is my data backed up?
Your library lives on your device and is included in your normal iPhone backup (iCloud or computer). Restoring a backup restores your workouts.
Can I switch between kg and lb?
Yes — set your preferred unit in Settings. Each score keeps the unit it was logged in, so old entries stay accurate.